AI Diagnostic Systems Ltd

Practical AI for real-world problems.

AI Diagnostic Systems Ltd develops focused AI products and delivers practical AI and digital transformation services — combining technology with real-world expertise to create useful, measurable outcomes.

Explore what we do →See our work →

One company. Two areas of work.

helpmypc.ai

PRODUCT

AI computer diagnosis · My PC Health

Help Us Fly

PROGRAMME

SME AI and digital implementation

25+ years operating experience

Live AI product

Practical SME programme

Business-first judgement

What we do

We build. We implement.

AI Diagnostic Systems develops focused products and puts useful technology to work inside real organisations. Both start with understanding the problem and end with a practical outcome.

AI products

Focused systems for defined problems.

We design, build and operate AI products that reason from useful evidence, respect safe boundaries and involve people when human expertise is the better answer.

AI & digital transformation

Useful change inside businesses.

We work with organisations to find where AI, automation, existing software or a better digital process can make a meaningful difference — then implement, hand over and review the change.

01Understand the real problem
02Apply the right technology
03Implement it safely
04Produce a practical outcome

Our work

Focused products. Practical implementation.

helpmypc.ai and Help Us Fly are distinct offerings from the same company. One is an AI product for computer problems; the other helps SMEs put useful technology into daily practice.

AI product

helpmypc.ai

AI computer diagnosis and repair

A focused AI computer technician designed to help people diagnose and safely resolve computer problems, with escalation to real engineers when hands-on support becomes the better option.

Building and operating it gives ADS direct experience in bounded reasoning, safe escalation and practical end-user outcomes. My PC Health is part of the helpmypc.ai product ecosystem.

Public helpmypc.ai computer help experience

Visit helpmypc.ai ↗Explore the product →

Practical AI & digital transformation

Help Us Fly

Practical AI and digital improvement for SMEs

A structured SME support programme that learns how a business works, identifies the improvement most worth making, implements it with the business, enables the team to own it, and returns after around 30 days to measure what changed.

UnderstandImproveHandoverReview

Business first. AI where it adds value. Help Us Fly is a programme delivered by AI Diagnostic Systems Ltd.

Visit Help Us Fly ↗

Company vision

Applied AI with a practical purpose.

We believe AI is most useful when it is focused on a real problem, grounded in relevant expertise and designed around a clear outcome.

Some solutions become products. Others are implemented directly inside businesses. In both cases, technology should solve something meaningful.

Understand the real problem. Apply the right technology. Implement it safely. Measure the practical outcome.

Why ADS

Product development meets real business experience.

helpmypc.ai demonstrates experience designing, deploying and operating an AI product. Founder Tom Hamilton brings more than two decades running a real SME through Help Computer Centre. Help Us Fly brings those perspectives together for practical implementation.

Founder

Built from 25+ years inside the problem.

Tom Hamilton

Founder, AI Diagnostic Systems Ltd

Tom has spent more than 25 years working across computer support, repair, retail and technology services.

He founded Help Computer Centre in 2004 at the age of 24 and built it into one of Northern Ireland’s longest-running independent computer repair and sales businesses.

“I’m not an AI founder who went looking for a problem. I’ve spent more than 25 years living the problem.”

LinkedIn ↗Help Computer Centre ↗helpmypc.ai ↗

Watch the founder story →

Progress

From idea to real-world validation.

A practical path from founder experience to a live AI product and an SME implementation programme.

2004Founder Tom Hamilton established Help Computer Centre
2026AI Diagnostic Systems Ltd founded
2026helpmypc.ai developed into a functioning live platform
2026My PC Health integrated for enabled Windows devices
2026Help Us Fly established as a practical SME AI and digital transformation service
2026Repair-partner workflow operational
2026Gold Innovator recognition — Innovate NI / Department for the Economy
2026Greater Belfast and North Down rollout and validation underway